Information We Collect

• Information You Provide: When you sign up or interact with the site, you might share some info with us. This typically includes your name, email address, city, and state/province. We will never ask for your physical street address or phone number.
• Technical Information: When you visit, our servers automatically log some basic tech info, like your IP address, browser type, and which pages you looked at. This anonymous data helps us understand how people use the site so we can make it better.
• Financial Information: We are not selling anything at the moment. When we do, we will only use best-in-class, secure, and notable payment systems like Google Pay, PayPal, or Stripe. We will never use a non-standard system or house your financial information. We are in the business of doing good, and one of our goals is to help educate everyone, especially seniors, about technology.

How We Use Your Information

We use your information to make Brown Dog work for you. Specifically, we use it to:

• Create and manage your account.
• Process your transactions and send you confirmations.
• Email you about your account or orders.
• Improve our website and what we offer.
• Analyze usage to make your experience better.
• Respond to your questions and provide customer support.

Sharing Your Information

Here's our promise: We do not sell, trade, or otherwise transfer your personal information to outside parties. The only exception is with trusted partners who help us operate our website (like our hosting provider). These parties are contractually bound to keep your information confidential and are only authorized to use it to perform services for us.

Your Memories & Data Retention

Your personal memory pages are, well, personal. We take that seriously.

• During our Beta Program: As we're testing and improving things, any memory pages you create will be securely stored for a maximum of 30 days, after which they will be permanently deleted from our systems.
• After Beta: We will offer secure options to house your memories for the long term. We'll be sure to announce these options when they become available!
• Your Copies: You can always print or download your memory pages at any time for your own personal records.

Data Security

We use a combination of administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure your data, please be aware that no security measure is perfect or impenetrable. We are committed to doing our best, but we cannot guarantee 100% security against all threats.

Your Rights

You have rights regarding your data. Depending on your location, you can:

• Access: Request copies of your personal data.
• Rectify: Request that we correct any information you believe is inaccurate.
• Erase: Request that we erase your personal data, under certain conditions.

To exercise these rights, just reach out to us using the contact information below.

1. Agreement to Terms

By using our website, www.browndog.com (the "Site"), you agree to these Terms of Service. If you don't agree, please don't use the Site.

2. Our Intellectual Property

We own the Site and all of its content—the code, designs, text, photos, and logos. It's all our proprietary property and is protected by copyright and trademark laws. Please don't use it without our permission.

3. Your Responsibility

By using the Site, you agree that:

• Any information you provide is true and accurate.
• You have the legal capacity to agree to these terms.
• You won't use the Site for any illegal purpose.

4. Prohibited Activities

Please use the Site for its intended purpose. Don't try to interfere with the Site's security, create an undue burden on our servers, or use it for commercial purposes that we haven't approved.

5. Disclaimer

The Site is provided on an "as-is" basis. Your use of the Site is at your own risk. We don't make any warranties, express or implied, about the Site's accuracy, reliability, or availability.

6. Limitation of Liability

In no event will we be liable to you or any third party for any damages arising from your use of the Site.

7. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Texas.